Press Reader

PressReader

Ensure you’re connected to our Guest Wi-Fi network before you access the full range of international content available.

iOS

PressReader

Ensure you’re connected to our Guest Wi-Fi network before you access the full range of international content available.

Play Store

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Online Check-In
Digital Key
Payment
Online Check-Out
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Online Check-In

Can I request early check-in?
Of course! Early check-in is subject to availability, and chargeable. Please add your request to your booking, or contact us via live chat.
What happens if I arrive at the hotel early?
If you arrive earlier than the standard check-in time of 3pm, please head to reception. The team can let you know if your room is available. If not, they will be happy to store your luggage until it is ready.
How long is my data stored for?
How long we hold your data depends on the applicable regional regulations of the country where you are staying, as well as GDPR requirements. If you wish to enquire about your personal data, please reach out to us at [email protected].
What data does the hotel store?
We collect and store the same information during online check-in as we do when you check in at the front desk.

Payment

Is my online payment secure?
Yes, all online payments are safely powered by our partner Adyen and are 3D secured.
What forms of payment do you accept?
We currently accept debit card and credit card payments. We can only accept cards that support a 3D secure verification.
I am due a refund, when can I expect it?
Once a refund has been processed, it can take up to 14 working days to reach your bank account.

Online Check-Out

Can I request a late checkout?
Yes, you can ask the reception team about a late check-out at any point during your stay.
If I check-out online and forget something in my room, what should I do?
If you check-out online, leave your room and realise you have left something behind, you can visit reception who will be happy to assist.
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