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Festive Events in the Heart of Rome

Home > Rome Via Veneto > Rome at Christmas

Unmissable Parties & Packages

During the festive season, art’otel Rome Via Veneto provides an extraordinary setting for events and celebrations. Discover Rome at Christmas!

Just steps away from the iconic Via Veneto, the spaces designed by renowned Roman artist Pietro Ruffo turn every occasion into an immersive journey through art, design, and creativity.

From intimate gatherings to large-scale celebrations, art’otel offers tailored spaces for corporate Christmas parties, events & year-end celebrations. Every occasion is elevated by inspiring venues, bespoke event packages, award-winning dining by YEZI, dedicated event support and a vibrant atmosphere that captures the energy and magic of the season. Read on to discover our offers.

EVENT BROCHURE ENQUIRE NOW

Early Bird Offer

Start imagining your perfect festive Christmas celebration in Rome today.

Secure your event in advance and receive an exclusive 15% Early Bird discount on a personalised package designed just for you*.

*Offer valid from 1 September to 31 October 2026 for events taking place between 26 November and 23 December 2026.

Discover the different offers available below:

All-Inclusive Party Package

The one that has it all, so you don’t have to think about a thing. Enjoy exclusive buyout of YEZI restaurant & bar including:

  • Exclusive use of YEZI Restaurant & Bar
  • Festive Christmas decorations
  • Welcome drink and 2 canapés on arrival
  • Dinner service (seated or standing, depending on guest numbers): 4-course dinner featuring 9 dishes, including wine, water and coffee
  • Premium open bar with DJ after dinner
  • AV equipment and DJ included
  • Printed menus
  • Dedicated event planner
  • Cloakroom service

Price: 180€ pp – EARLY BIRD: 157€ pp

The Art of Celebration

RESTAURANT | SEATED DINNER

  • Festive Harmony Menu
    • 9 dishes, 4 courses, wine, water & coffee
    • Price: 90€ pp – EARLY BIRD: 77€ pp
  • Festive Imperial Menu
    • 10 dishes, 4 courses, wine, water & coffee
    • Price: 115€ pp – EARLY BIRD: 98€ pp

BAR | STANDING DINNER

  • Walking Festive Harmony Menu
    • 9 dishes, 4 courses, wine, water & coffee
    • Price: 80€ pp – EARLY BIRD: 68€ pp
  • Walking Festive Imperial Menu
    • 10 dishes, 4 courses, wine, water & coffee
    • Price: 105€ pp – EARLY BIRD: 90€ pp

BAR | APERITIVO

  • Prosper Menu
    • Passed canapés and premium open bar
    • Price: 45€ pp – EARLY BIRD: 39€ pp
    • Extra hour open bar: 16€ pp

We will be happy to assist you during your Christmas in Rome!

Festive Events FAQs

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Festive Events - Art'otel Rome
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Festive Events - Art'otel Rome FAQs

Why choose art’otel Rome Via Veneto for my corporate event?
From festive team dinners to large-scale end-of-year corporate celebrations, art'otel Rome Via Veneto offers versatile and fully customisable event spaces designed to suit every occasion. With bespoke room layouts, dedicated technical support, an experienced events team, and exceptional dining experiences by YEZI Restaurant & Bar, every event, from networking cocktails and business dinners to festive parties and seasonal celebrations, is transformed into a seamless, memorable experience tailored down to the finest detail.
Do you provide on-site AV equipment and technical support for conferences and parties?
We work with experienced AV and production partners who can support everything from presentations and conferences to live entertainment and festive celebrations. Guests are also welcome to work with their own suppliers, with our events team on hand to coordinate requirements and ensure a seamless experience from start to finish.
Is art’otel open for local bookings if I am looking for holiday venues near me?
Absolutely. Located in the heart of Rome, art'otel Rome Via Veneto welcomes local businesses, organisations, and groups looking for a distinctive venue to host festive celebrations and end-of-year events. From intimate gatherings and team dinners to exclusive corporate parties, our versatile event spaces, central location, and bespoke event packages make us the ideal destination for creating memorable holiday experiences.
Is there parking available near the venue for local event attendees?
Yes. art'otel Rome Via Veneto offers on-site parking at a rate of €40 per day, subject to availability. We recommend reserving a parking space in advance, particularly during the festive season and for large-scale events. The hotel is also easily accessible by taxi and public transport, providing convenient travel options for all guests.
Can we bring external decorators or entertainment like a live holiday band?
Absolutely. Every event at art'otel Rome Via Veneto is designed around your unique vision, and we are happy to welcome external decorators, live bands, DJs, performers, and other entertainment providers. Our experienced events team can also recommend trusted partners and help tailor a bespoke package to suit your requirements, ensuring a seamless and memorable celebration from start to finish.
What food and drink options are available for corporate events and festive celebrations?
Catering at art'otel Rome Via Veneto is provided by YEZI Restaurant & Bar, offering a contemporary dining experience inspired by the vibrant flavours of pan-Asian cuisine. From festive canapés and signature cocktails to elegant seated dinners, open bars, curated beverage pairings, and bespoke dining experiences, every menu is thoughtfully tailored to suit your event and guests, ensuring a memorable culinary journey.
How far in advance do we need to book your venues for the festive season?
We recommend securing your preferred date as early as possible, particularly during the busy festive season. While we welcome enquiries throughout the year and can often accommodate last-minute bookings, our Early Bird offer is available for events confirmed by 31st October, providing access to exclusive rates and added benefits.
Do you offer exclusive buyouts of the art’otel Gallery or YEZI for large holiday celebrations?
Absolutely. For larger festive celebrations, both the art’otel Gallery and YEZI Restaurant & Bar can be exclusively reserved, providing a unique setting for memorable corporate events and holiday gatherings. Whether you’re planning an elegant seated dinner, a company-wide celebration, or a vibrant festive party, our dedicated events team can create a tailored experience, including catering, drinks, entertainment, and full event coordination, ensuring every aspect is seamlessly managed from start to finish.

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["author"]=> string(2) "29" ["description"]=> string(0) "" ["caption"]=> string(0) "" ["name"]=> string(16) "art-space-hero-6" ["status"]=> string(7) "inherit" ["uploaded_to"]=> int(123943) ["date"]=> string(19) "2025-07-09 10:50:28" ["modified"]=> string(19) "2026-01-23 09:30:39" ["menu_order"]=> int(0) ["mime_type"]=> string(10) "image/jpeg" ["type"]=> string(5) "image" ["subtype"]=> string(4) "jpeg" ["icon"]=> string(56) "https://artotel.com/wp-includes/images/media/default.png" ["width"]=> int(1000) ["height"]=> int(572) ["sizes"]=> array(45) { ["thumbnail"]=> string(74) "https://artotel.com/wp-content/uploads/2025/07/art-space-hero-150x150.jpeg" ["thumbnail-width"]=> int(150) ["thumbnail-height"]=> int(150) ["medium"]=> string(74) "https://artotel.com/wp-content/uploads/2025/07/art-space-hero-800x572.jpeg" ["medium-width"]=> int(300) ["medium-height"]=> int(215) ["medium_large"]=> string(74) "https://artotel.com/wp-content/uploads/2025/07/art-space-hero-768x439.jpeg" ["medium_large-width"]=> int(640) ["medium_large-height"]=> int(366) ["large"]=> string(66) "https://artotel.com/wp-content/uploads/2025/07/art-space-hero.jpeg" ["large-width"]=> int(640) ["large-height"]=> int(366) ["1536x1536"]=> string(66) "https://artotel.com/wp-content/uploads/2025/07/art-space-hero.jpeg" ["1536x1536-width"]=> int(1000) ["1536x1536-height"]=> int(572) ["2048x2048"]=> string(66) "https://artotel.com/wp-content/uploads/2025/07/art-space-hero.jpeg" ["2048x2048-width"]=> int(1000) ["2048x2048-height"]=> int(572) ["small"]=> string(74) "https://artotel.com/wp-content/uploads/2025/07/art-space-hero-400x400.jpeg" ["small-width"]=> int(400) ["small-height"]=> int(400) ["slider"]=> string(74) "https://artotel.com/wp-content/uploads/2025/07/art-space-hero-775x572.jpeg" ["slider-width"]=> int(775) ["slider-height"]=> int(572) ["big"]=> string(66) "https://artotel.com/wp-content/uploads/2025/07/art-space-hero.jpeg" ["big-width"]=> int(1000) ["big-height"]=> int(572) ["thumb"]=> string(74) "https://artotel.com/wp-content/uploads/2025/07/art-space-hero-256x146.jpeg" ["thumb-width"]=> int(150) ["thumb-height"]=> int(86) ["img_small"]=> string(74) "https://artotel.com/wp-content/uploads/2025/07/art-space-hero-450x257.jpeg" ["img_small-width"]=> int(450) ["img_small-height"]=> int(257) ["img_600"]=> string(74) "https://artotel.com/wp-content/uploads/2025/07/art-space-hero-600x343.jpeg" ["img_600-width"]=> int(600) ["img_600-height"]=> int(343) ["img_800"]=> string(74) "https://artotel.com/wp-content/uploads/2025/07/art-space-hero-800x458.jpeg" ["img_800-width"]=> int(800) ["img_800-height"]=> int(458) ["banner"]=> string(66) "https://artotel.com/wp-content/uploads/2025/07/art-space-hero.jpeg" ["banner-width"]=> int(1000) ["banner-height"]=> int(572) ["hero"]=> string(66) "https://artotel.com/wp-content/uploads/2025/07/art-space-hero.jpeg" ["hero-width"]=> int(1000) ["hero-height"]=> int(572) } } ["is_in_dev"]=> bool(false) ["in_main_nav"]=> bool(true) ["redirect_to_old_site"]=> bool(false) ["footer_main_links"]=> array(6) { [0]=> array(1) { ["link"]=> array(3) { ["title"]=> string(4) "FAQs" ["url"]=> string(48) "https://artotel.com/hotels/rome/via-veneto/faqs/" ["target"]=> string(0) "" } } [1]=> array(1) { ["link"]=> array(3) { ["title"]=> string(10) "Contact Us" ["url"]=> string(51) "https://artotel.com/hotels/rome/via-veneto/contact/" ["target"]=> string(0) "" } } [2]=> array(1) { ["link"]=> array(3) { ["title"]=> string(7) "Gallery" ["url"]=> string(64) "https://artotel.com/hotels/rome/via-veneto/mixed-media-gallery/ " ["target"]=> string(0) "" } } [3]=> array(1) { ["link"]=> array(3) { ["title"]=> string(8) "Newsfeed" ["url"]=> string(52) "https://artotel.com/hotels/rome/via-veneto/newsfeed/" ["target"]=> string(0) "" } } [4]=> array(1) { ["link"]=> array(3) { ["title"]=> string(7) "Careers" ["url"]=> string(44) "https://jobs.pphe.com/careers/?country=italy" ["target"]=> string(6) "_blank" } } [5]=> array(1) { ["link"]=> array(3) { ["title"]=> string(14) "Sustainability" ["url"]=> string(66) "https://artotel.com/en/hotels/rome/via-veneto/sustainability-rome/" ["target"]=> string(0) "" } } } ["newsletter_title"]=> string(16) "Stay in the loop" ["newsletter_text"]=> string(58) "Sign up for our newsletter for the latest news and offers!" ["tel_emails"]=> array(7) { ["general"]=> array(2) { ["telephone"]=> string(16) "+39 06 9450 6115" ["email"]=> string(20) "[email protected]" } ["reservations"]=> array(2) { ["telephone"]=> string(16) "+39 06 9450 6115" ["email"]=> string(21) "[email protected]" } ["press_enquiries"]=> array(2) { ["telephone"]=> string(16) "+39 06 9450 6115" ["email"]=> string(22) "[email protected]" } ["complaints"]=> array(2) { ["telephone"]=> string(0) "" ["email"]=> string(0) "" } ["sales"]=> array(2) { ["telephone"]=> string(16) "+39 06 9450 6115" ["email"]=> string(22) "[email protected]" } ["careers"]=> array(2) { ["telephone"]=> string(0) "" ["email"]=> string(0) "" } ["custom_details"]=> array(1) { [0]=> array(2) { ["title"]=> string(6) "Events" ["details"]=> array(1) { [0]=> array(2) { ["telephone"]=> string(16) "+39 06 9450 6115" ["email"]=> string(23) "[email protected]" } } } } } ["social_media"]=> array(5) { ["instagram"]=> string(29) "https://instagram.com/artotel" ["youtube"]=> string(39) "https://www.youtube.com/artotelofficial" ["twitter"]=> string(27) "https://twitter.com/artotel" ["facebook"]=> string(32) "https://www.facebook.com/artotel" ["tripadvisor"]=> string(0) "" } ["chatbot_url"]=> string(30) "https://app.five9.eu/consoles/" ["five9_profile"]=> string(12) "artotel Rome" ["show_all_the_time"]=> bool(false) ["chatbot_availability"]=> array(7) { ["monday"]=> array(2) { ["start_time"]=> string(7) "8:00 am" ["end_time"]=> string(7) "6:00 pm" } ["tuesday"]=> array(2) { ["start_time"]=> string(7) "8:00 am" ["end_time"]=> string(7) "6:00 pm" } ["wednesday"]=> array(2) { ["start_time"]=> string(7) "8:00 am" ["end_time"]=> string(7) "6:00 pm" } ["thursday"]=> array(2) { ["start_time"]=> string(7) "8:00 am" ["end_time"]=> string(7) "6:00 pm" } ["friday"]=> array(2) { ["start_time"]=> string(7) "8:00 am" ["end_time"]=> string(7) "6:00 pm" } ["saturday"]=> array(2) { ["start_time"]=> string(8) "12:00 am" ["end_time"]=> string(8) "12:01 am" } ["sunday"]=> array(2) { ["start_time"]=> string(8) "12:00 am" ["end_time"]=> string(8) "12:01 am" } } ["header_code"]=> string(529) " " ["body_code"]=> string(84) " " ["site_home_page"]=> string(46) "https://artotel.com/en/hotels/rome/via-veneto/" ["rooms_slugs"]=> array(2) { [0]=> array(2) { ["language"]=> string(2) "nl" ["slug"]=> string(13) "kamers-suites" } [1]=> array(2) { ["language"]=> string(2) "de" ["slug"]=> string(13) "zimmer-suites" } } ["restaurant_and_bars_slugs"]=> array(3) { [0]=> array(2) { ["language"]=> string(2) "de" ["slug"]=> string(18) "restaurant-und-bar" } [1]=> array(2) { ["language"]=> string(2) "it" ["slug"]=> string(16) "ristorante-e-bar" } [2]=> array(2) { ["language"]=> string(2) "nl" ["slug"]=> string(19) "restaurants-en-bars" } } ["override_mall_footer_promo"]=> bool(true) ["footer_promos"]=> array(2) { ["title"]=> string(0) "" ["images"]=> array(1) { [0]=> array(2) { ["image"]=> array(24) { ["ID"]=> int(164040) ["id"]=> int(164040) ["title"]=> string(21) 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int(75) ["slider"]=> string(74) "https://artotel.com/wp-content/uploads/2026/01/XO-Private-logo-white-1.png" ["slider-width"]=> int(85) ["slider-height"]=> int(75) ["big"]=> string(74) "https://artotel.com/wp-content/uploads/2026/01/XO-Private-logo-white-1.png" ["big-width"]=> int(85) ["big-height"]=> int(75) ["thumb"]=> string(74) "https://artotel.com/wp-content/uploads/2026/01/XO-Private-logo-white-1.png" ["thumb-width"]=> int(85) ["thumb-height"]=> int(75) ["img_small"]=> string(74) "https://artotel.com/wp-content/uploads/2026/01/XO-Private-logo-white-1.png" ["img_small-width"]=> int(85) ["img_small-height"]=> int(75) ["img_600"]=> string(74) "https://artotel.com/wp-content/uploads/2026/01/XO-Private-logo-white-1.png" ["img_600-width"]=> int(85) ["img_600-height"]=> int(75) ["img_800"]=> string(74) "https://artotel.com/wp-content/uploads/2026/01/XO-Private-logo-white-1.png" ["img_800-width"]=> int(85) ["img_800-height"]=> int(75) ["banner"]=> string(74) "https://artotel.com/wp-content/uploads/2026/01/XO-Private-logo-white-1.png" ["banner-width"]=> int(85) ["banner-height"]=> int(75) ["hero"]=> string(74) "https://artotel.com/wp-content/uploads/2026/01/XO-Private-logo-white-1.png" ["hero-width"]=> int(85) ["hero-height"]=> int(75) } } ["link"]=> string(26) "https://www.xoprivate.com/" } } } ["show_banner"]=> bool(true) ["banner_text"]=> string(52) "Stay in the Heart of Rome. Earn Up to 50,000 Points." ["banner_link"]=> array(3) { ["title"]=> string(10) "View offer" ["url"]=> string(103) "https://artotel.com/en/hotels/rome/via-veneto/offers/stay-in-the-heart-of-rome-earn-up-to-50000-points/" ["target"]=> string(0) "" } ["set_publish_date_for_banner"]=> bool(true) ["banner_publish_date"]=> int(1785718800) ["street_address"]=> string(16) "Piazza Sallustio" ["postal_code"]=> string(5) "00187" ["google_maps_embed"]=> string(443) "" ["footer_awards"]=> array(2) { [0]=> array(5) { ["award_type"]=> string(6) "script" ["image"]=> bool(false) ["script"]=> string(636) "
" ["image_link_url"]=> string(0) "" ["image_orientation"]=> bool(false) } [1]=> array(5) { ["award_type"]=> string(5) "image" ["image"]=> array(24) { ["ID"]=> int(183697) ["id"]=> int(183697) ["title"]=> string(40) "WBA2026-25f6e8f1592b4e619dbca8bb849ebfa3" ["filename"]=> string(45) "WBA2026-25f6e8f1592b4e619dbca8bb849ebfa3.webp" ["filesize"]=> int(23114) ["url"]=> string(92) "https://artotel.com/wp-content/uploads/2025/07/WBA2026-25f6e8f1592b4e619dbca8bb849ebfa3.webp" ["link"]=> string(88) "https://artotel.com/en/blog/site-alias/rome-en/wba2026-25f6e8f1592b4e619dbca8bb849ebfa3/" ["alt"]=> string(0) "" ["author"]=> string(2) "94" ["description"]=> string(0) "" ["caption"]=> string(0) "" ["name"]=> string(40) "wba2026-25f6e8f1592b4e619dbca8bb849ebfa3" ["status"]=> string(7) "inherit" ["uploaded_to"]=> int(124466) ["date"]=> string(19) "2026-09-29 07:19:57" ["modified"]=> string(19) "2026-09-29 07:19:57" ["menu_order"]=> int(0) ["mime_type"]=> string(10) "image/webp" ["type"]=> string(5) "image" ["subtype"]=> string(4) "webp" ["icon"]=> string(56) "https://artotel.com/wp-includes/images/media/default.png" ["width"]=> int(750) ["height"]=> int(750) ["sizes"]=> array(45) { ["thumbnail"]=> string(100) "https://artotel.com/wp-content/uploads/2025/07/WBA2026-25f6e8f1592b4e619dbca8bb849ebfa3-150x150.webp" ["thumbnail-width"]=> int(150) ["thumbnail-height"]=> int(150) ["medium"]=> string(92) "https://artotel.com/wp-content/uploads/2025/07/WBA2026-25f6e8f1592b4e619dbca8bb849ebfa3.webp" ["medium-width"]=> int(300) ["medium-height"]=> int(300) ["medium_large"]=> string(92) "https://artotel.com/wp-content/uploads/2025/07/WBA2026-25f6e8f1592b4e619dbca8bb849ebfa3.webp" ["medium_large-width"]=> int(640) ["medium_large-height"]=> int(640) ["large"]=> string(92) "https://artotel.com/wp-content/uploads/2025/07/WBA2026-25f6e8f1592b4e619dbca8bb849ebfa3.webp" ["large-width"]=> int(640) ["large-height"]=> int(640) ["1536x1536"]=> string(92) "https://artotel.com/wp-content/uploads/2025/07/WBA2026-25f6e8f1592b4e619dbca8bb849ebfa3.webp" ["1536x1536-width"]=> int(750) ["1536x1536-height"]=> int(750) ["2048x2048"]=> string(92) "https://artotel.com/wp-content/uploads/2025/07/WBA2026-25f6e8f1592b4e619dbca8bb849ebfa3.webp" ["2048x2048-width"]=> int(750) ["2048x2048-height"]=> int(750) ["small"]=> string(100) "https://artotel.com/wp-content/uploads/2025/07/WBA2026-25f6e8f1592b4e619dbca8bb849ebfa3-400x400.webp" ["small-width"]=> int(400) ["small-height"]=> int(400) ["slider"]=> string(92) "https://artotel.com/wp-content/uploads/2025/07/WBA2026-25f6e8f1592b4e619dbca8bb849ebfa3.webp" ["slider-width"]=> int(750) ["slider-height"]=> int(750) ["big"]=> string(92) "https://artotel.com/wp-content/uploads/2025/07/WBA2026-25f6e8f1592b4e619dbca8bb849ebfa3.webp" ["big-width"]=> int(750) ["big-height"]=> int(750) ["thumb"]=> string(100) "https://artotel.com/wp-content/uploads/2025/07/WBA2026-25f6e8f1592b4e619dbca8bb849ebfa3-256x256.webp" ["thumb-width"]=> int(150) ["thumb-height"]=> int(150) ["img_small"]=> string(100) "https://artotel.com/wp-content/uploads/2025/07/WBA2026-25f6e8f1592b4e619dbca8bb849ebfa3-450x450.webp" ["img_small-width"]=> int(450) ["img_small-height"]=> int(450) ["img_600"]=> string(100) "https://artotel.com/wp-content/uploads/2025/07/WBA2026-25f6e8f1592b4e619dbca8bb849ebfa3-600x600.webp" ["img_600-width"]=> int(600) ["img_600-height"]=> int(600) ["img_800"]=> string(92) "https://artotel.com/wp-content/uploads/2025/07/WBA2026-25f6e8f1592b4e619dbca8bb849ebfa3.webp" ["img_800-width"]=> int(750) ["img_800-height"]=> int(750) ["banner"]=> string(92) "https://artotel.com/wp-content/uploads/2025/07/WBA2026-25f6e8f1592b4e619dbca8bb849ebfa3.webp" ["banner-width"]=> int(750) ["banner-height"]=> int(750) ["hero"]=> string(92) "https://artotel.com/wp-content/uploads/2025/07/WBA2026-25f6e8f1592b4e619dbca8bb849ebfa3.webp" ["hero-width"]=> int(750) ["hero-height"]=> int(750) } } ["script"]=> string(0) "" ["image_link_url"]=> string(0) "" ["image_orientation"]=> string(6) "square" } } ["banner_unpublish_date"]=> int(1790726400) ["show_hotel_information_panel"]=> bool(true) ["only_if_logged_in"]=> bool(true) ["awards_heading"]=> string(18) "Awards and Reviews" ["site_alias"]=> int(124466) }

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Best online rates guarantee

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Best Online Rates Guarantee

Found a lower rate? We’ll match it and give you an additional 25% discount on your stay.

Here’s how it works

Your reservation must be made on Radissonhotels.com and claim must be validated by our Customer Care team.

The Best Rates Guarantee does not apply to the following rate types:

  • Qualified discount rates available to members of special programs or associations (i.e. AAA, senior, government, loyalty, employee discounts);
  • Special “exclusive offers” or “online coupons” or email solicitations not intended for the general public;
  • Rates not publicly available, such as negotiated Group or Corporate rates; including group extend-the-stay rates;
  • Package rates that include the room and other components such as parking, travel, car rental, entertainment, or meals excluding breakfast;
  • Rates found on opaque, bidding, or auction sites where the hotel brand, the specific hotel, the hotel location or price is not known until booking is finalized. Examples of these types of sites include but are not limited to Priceline and Hotwire;
  • Any other unpublished or private rates or sites requiring login.

Comparison Rates

Comparison Rates: The Comparison Rate must be found on a website available to be booked by the general public other than Radissonhotels.com within 24 hours of booking your hotel room on Radissonhotels.com and at least 48 hours prior to midnight hotel local time of your arrival date.

The Comparison Rate must be for the same hotel, same reservation date(s), same room type (i.e. room size and amenities), same number of guests, same currency as the Radissonhotels.com confirmation email, and the same advance payment and refund policies and restrictions must apply.

The Comparison Rate must still be available at the time Customer Care validates the claim.

The rates will be compared net of any taxes, gratuities, or any other fees associated with the room rate; however, if the Radissonhotels.com rate has taxes included, we will verify that the total cost of your Comparison Rate is lower so that prices are compared on a relative basis. Rate disparities solely attributable to rounding, fluctuations and/or difference in currency exchange rates are excluded from the Best Rates Guarantee. Claims will be denied when the difference between the Comparison Rate and the rate on Radissonhotels.com is less than 1USD, 1EUR or 1GBP or equivalent in the local currency of the hotel.

When a claim covers a stay for multiple, consecutive nights, the rates will be reviewed based on the average over the entire stay (the total consecutive nights stayed by the same guest or guests in the same hotel, regardless of the number of check-ins or check-outs or separate reservations). Comparison Rates applicable to only a portion of the reservation will not be honored.

If your reservation meets these criteria, let us know by submitting the claim form.

Customer Care will verify the rate meets all of these Best Rates Guarantee terms and conditions and contact you via email. Once confirmed, we will match the lower rate and discount that rate by an additional 25%. For prepaid bookings, the difference will be refunded on the applicable credit card by the hotel. You may only submit one claim for each stay.

If a new reservation confirmation number is provided for the new rate, it must be presented at the hotel at the time of check-in.

The Best Rates Guarantee is void where prohibited by law.

We reserve the right to change or discontinue the Best Rates Guarantee at any time without prior notice. We retain the sole right to determine the validity of any claim, whether a rate qualifies as a Comparison Rate, and whether a claim has satisfied the terms and conditions stated herein. Any dispute arising out of or related to the Best Rates Guarantee shall be handled individually and without any class action and is subject to the terms of the site usage agreement found on Radissonhotels.com. If the Comparison Rate is reserved through any Website other than Radissonhotels.com, we are not responsible for any fees or other costs incurred due to cancellation of a reservation.

Submit a claim

With our Best Rates Guarantee you can book on Radissonhotels.com and be confident you are receiving the best hotel room rate available on the web – guaranteed. If you find a lower rate within 24 hours of booking and at least 48 hours prior to your arrival date, submit a claim and we will honor the lower rate and discount that rate by an additional 25%. Book today!

Who do I contact if I see a lower rate on another website?

  1. Within 24 hours of making your reservation on Radissonhotels.com, visit the Contact us section of Radissonhotels.com and select “Online” contact method and “BORG claim” for topic.
  2. A completed claim form must be submitted within 24 hours of the booking and at least 48 hours prior to midnight local time of the hotel arrival date to be eligible.
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