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Summer Competition Terms and Conditions

Terms & Conditions

1. The Promoter

This Competition is run by art’otel London Battersea (“Promoter”), in collaboration with JOIA (@joiabattersea) and Pérola (@perolabattersea), who are supplying elements of the Prize.

2. Eligibility

  • Open to UK residents aged 18 or over.
  • Employees and immediate family members of the Promoter, JOIA London, Pérola Battersea, Battersea Power Station, and anyone professionally connected with the Competition are not eligible to enter.
  • Each person may make one standard entry. Completing the bonus entry mechanic allows one additional entry, giving a maximum of two entries per person.
  • Both the winner and their guest must be aged 18 or over and available to attend the JOIA Rooftop Closing Party on 7 November 2026.

3. How to Enter

No purchase necessary.

To enter via Instagram during the Competition Period, entrants must:

  • Follow @artotellondonbattersea, @joiabattersea and @perolabattersea;
  • Like the Competition post; and
  • Comment on the post, tagging one person they would bring as their guest.

Bonus entry: Entrants who also join the art’otel London Battersea Broadcast Channel during the Competition Period will receive one additional entry.

Joining the Broadcast Channel alone does not constitute a standard entry.

4. Competition Period

The Competition opens at 18:00 BST on Wednesday 26 August 2026 and closes at 23:59 BST on Saturday 26 September 2026.

Entries received outside this period will not be counted.

5. The Prize

One winner will receive:

  • Two tickets to the JOIA Rooftop Closing Party on 7 November 2026;
  • Cocktails for two at Pérola Battersea; and
  • One night’s stay for two at art’otel London Battersea.

The JOIA Rooftop Closing Party ticket and the hotel stay may be redeemed separately.

The cocktails at Pérola may be redeemed alongside either the hotel stay or the JOIA Rooftop Closing Party, subject to opening hours and availability.

The hotel stay must be booked and completed within six months from the date the winner is announced, and all stays are subject to availability and any applicable blackout dates.

The JOIA Rooftop Closing Party is fixed to 7 November 2026 and cannot be rescheduled or exchanged for cash or an alternative date.

Travel to and from London and any other costs not specifically included in the Prize are the winner’s responsibility.

The Prize cannot be sold, transferred or exchanged for cash. The Promoter reserves the right to substitute any element of the Prize with an alternative of equal or greater value if necessary due to circumstances outside its reasonable control.

6. Winner Selection & Notification

One winner will be selected at random from all valid entries using a verifiably random selection process within seven days of the Competition closing.

The winner will be contacted by DM from @artotellondonbattersea on Instagram.

The winner must respond within 48 hours and provide the requested details, including their guest’s name. If they do not respond within this period, the Promoter may select an alternative winner.

The winner’s Instagram username may be shared on the Promoter’s, JOIA London’s and Pérola Battersea’s social channels unless the winner requests otherwise.

7. Redeeming the Prize

The hotel stay must be booked directly with art’otel London Battersea in advance and is subject to availability and any applicable blackout dates.

The hotel stay must be booked and completed by 26 March 2027, six months from the date the winner is announced.

The cocktails at Pérola may be redeemed separately or alongside either the hotel stay or JOIA Rooftop Closing Party, subject to availability and opening hours.

The winner and their guest may be asked to provide valid photo ID at the hotel, JOIA Rooftop Closing Party or Pérola Battersea.

If the winner or their guest cannot attend the JOIA Rooftop Closing Party on 7 November 2026, the party tickets will be forfeited and cannot be rescheduled or exchanged.

8. General Conditions

  • The Promoter may amend, suspend or cancel the Competition where reasonably necessary due to circumstances outside its control.
  • The Promoter’s decision on the Competition is final.
  • This Competition is not sponsored, endorsed, administered by or associated with Instagram or Meta. Instagram and Meta are not responsible for the Competition.
  • Personal data will be used by the Promoter and relevant prize partners to administer the Competition and fulfil the Prize, in accordance with our Privacy Policy. Data will not be used for marketing unless the entrant separately opts in.
  • Nothing in these Terms & Conditions limits any liability that cannot legally be excluded.
  • These Terms & Conditions are governed by the laws of England and Wales.

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Best online rates guarantee

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Best Online Rates Guarantee

Found a lower rate? We’ll match it and give you an additional 25% discount on your stay.

Here’s how it works

Your reservation must be made on Radissonhotels.com and claim must be validated by our Customer Care team.

The Best Rates Guarantee does not apply to the following rate types:

  • Qualified discount rates available to members of special programs or associations (i.e. AAA, senior, government, loyalty, employee discounts);
  • Special “exclusive offers” or “online coupons” or email solicitations not intended for the general public;
  • Rates not publicly available, such as negotiated Group or Corporate rates; including group extend-the-stay rates;
  • Package rates that include the room and other components such as parking, travel, car rental, entertainment, or meals excluding breakfast;
  • Rates found on opaque, bidding, or auction sites where the hotel brand, the specific hotel, the hotel location or price is not known until booking is finalized. Examples of these types of sites include but are not limited to Priceline and Hotwire;
  • Any other unpublished or private rates or sites requiring login.

Comparison Rates

Comparison Rates: The Comparison Rate must be found on a website available to be booked by the general public other than Radissonhotels.com within 24 hours of booking your hotel room on Radissonhotels.com and at least 48 hours prior to midnight hotel local time of your arrival date.

The Comparison Rate must be for the same hotel, same reservation date(s), same room type (i.e. room size and amenities), same number of guests, same currency as the Radissonhotels.com confirmation email, and the same advance payment and refund policies and restrictions must apply.

The Comparison Rate must still be available at the time Customer Care validates the claim.

The rates will be compared net of any taxes, gratuities, or any other fees associated with the room rate; however, if the Radissonhotels.com rate has taxes included, we will verify that the total cost of your Comparison Rate is lower so that prices are compared on a relative basis. Rate disparities solely attributable to rounding, fluctuations and/or difference in currency exchange rates are excluded from the Best Rates Guarantee. Claims will be denied when the difference between the Comparison Rate and the rate on Radissonhotels.com is less than 1USD, 1EUR or 1GBP or equivalent in the local currency of the hotel.

When a claim covers a stay for multiple, consecutive nights, the rates will be reviewed based on the average over the entire stay (the total consecutive nights stayed by the same guest or guests in the same hotel, regardless of the number of check-ins or check-outs or separate reservations). Comparison Rates applicable to only a portion of the reservation will not be honored.

If your reservation meets these criteria, let us know by submitting the claim form.

Customer Care will verify the rate meets all of these Best Rates Guarantee terms and conditions and contact you via email. Once confirmed, we will match the lower rate and discount that rate by an additional 25%. For prepaid bookings, the difference will be refunded on the applicable credit card by the hotel. You may only submit one claim for each stay.

If a new reservation confirmation number is provided for the new rate, it must be presented at the hotel at the time of check-in.

The Best Rates Guarantee is void where prohibited by law.

We reserve the right to change or discontinue the Best Rates Guarantee at any time without prior notice. We retain the sole right to determine the validity of any claim, whether a rate qualifies as a Comparison Rate, and whether a claim has satisfied the terms and conditions stated herein. Any dispute arising out of or related to the Best Rates Guarantee shall be handled individually and without any class action and is subject to the terms of the site usage agreement found on Radissonhotels.com. If the Comparison Rate is reserved through any Website other than Radissonhotels.com, we are not responsible for any fees or other costs incurred due to cancellation of a reservation.

Submit a claim

With our Best Rates Guarantee you can book on Radissonhotels.com and be confident you are receiving the best hotel room rate available on the web – guaranteed. If you find a lower rate within 24 hours of booking and at least 48 hours prior to your arrival date, submit a claim and we will honor the lower rate and discount that rate by an additional 25%. Book today!

Who do I contact if I see a lower rate on another website?

  1. Within 24 hours of making your reservation on Radissonhotels.com, visit the Contact us section of Radissonhotels.com and select “Online” contact method and “BORG claim” for topic.
  2. A completed claim form must be submitted within 24 hours of the booking and at least 48 hours prior to midnight local time of the hotel arrival date to be eligible.
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