art'otel
GDPR Cookie Compliance - Premium Add-On
Smash Balloon Instagram Feed
VWO
Surreal collage composition made from torn pieces of vintage photo. Tulips floral field, green forest and mountains. Dadaism contemporary art with sustainability concept.

Sustainability

We put sustainability at the core of everything we do at art’otel. We’re committed to changing lives, shaping futures and making a real difference in every shape and way possible. Because for us, ‘good enough’ is never enough.

How we’re making change

Our Hotels

We’re leaders, through and through. That’s why our bold environmental and social programs push boundaries and set the tone for the rest of the industry.

Big wins

  • We use 100% renewable energy across all our hotels through Renewable Energy Guarantees of Origin (REGOs) in the UK and Guarantees of Origin (GoOs) in the rest of Europe.
  • All our UK, Dutch, German and Croatian properties have environmental sustainability and social responsibility certifications from the Global Sustainable Tourism Council (GSTC).
  • art’otel London Hoxton and art’otel London Battersea have both achieved BREEAM Excellent certification, with other art’otel properties expected to get the certification in 2025.
  • art’otel Zagreb received the 2024 Green Building and Sustainable Built Environment Award in the Building of the Year – Reconstruction category.
  • Meetings held at art’otel are all 100% carbon neutral.

Our Suppliers 

We’re in it for the long haul. By developing long-term relationships with our suppliers, we ensure our impact on the environment, economy, and society is a net positive one.

Big wins

  • The annual assessments of our supply chain now measure the climate-related risks and carbon emissions that they’re responsible for.
  • In our restaurants, we’re engaging with specific suppliers to understand the sustainability of fish stocks and ensure our menus do not contribute to over-fishing.
  • Since 2024, we’ve worked alongside our London laundry services supplier to reduce energy and water consumption associated with their service, a collaboration that will continue in 2025.
Street art of two children with their mouths open and a real apple hanging from a tree between them.

Our Communities 

We champion local talent and businesses everywhere we go, standing shoulder-to-shoulder and empowering as we create.

Big wins

  • In 2024, we helped raise over £129,000 for Just a Drop, providing clean water, sanitation and hygiene projects to communities in South-East Asia, Africa and Latin America. This brings the total raised since the start of our collaboration to over £250,000.
  • Our art’print training programme develops and empowers leadership skills for team members across Europe.

Our People

Wherever they are, we empower everyone to be nothing but themselves, helping promote diversity, equity, inclusion and accessibility (DEI&A).

Our team

  • To ensure all our teams feel engaged and valued, we foster a culture of honesty, integrity and accountability.

Our guests

  • We’ve created a space where guests love the energy, helping them create valuable memories and feel welcomed from the moment they step in.

Our stakeholders

  • By emphasising fair and mutually beneficial terms, we’re committed to well-nurtured relationships with our key stakeholders.
Book Now

Book Now

Book Now

Rooms & Guests

Add Rooms

- 1 +
Done

More Options

Done

Best Online Rates Guarantee

Found a lower rate? We’ll match it and give you an additional 25% discount on your stay.

Your reservation must be made on Radissonhotels.com and claim must be validated by our Customer Care team.

The Best Rates Guarantee does not apply to the following rate types:

  • Qualified discount rates available to members of special programs or associations (i.e. AAA, senior, government, loyalty, employee discounts);
  • Special “exclusive offers” or “online coupons” or email solicitations not intended for the general public;
  • Rates not publicly available, such as negotiated Group or Corporate rates; including group extend-the-stay rates;
  • Package rates that include the room and other components such as parking, travel, car rental, entertainment, or meals excluding breakfast;
  • Rates found on opaque, bidding, or auction sites where the hotel brand, the specific hotel, the hotel location or price is not known until booking is finalized. Examples of these types of sites include but are not limited to Priceline and Hotwire;
  • Any other unpublished or private rates or sites requiring login.

Comparison Rates: The Comparison Rate must be found on a website available to be booked by the general public other than Radissonhotels.com within 24 hours of booking your hotel room on Radissonhotels.com and at least 48 hours prior to midnight hotel local time of your arrival date.

The Comparison Rate must be for the same hotel, same reservation date(s), same room type (i.e. room size and amenities), same number of guests, same currency as the Radissonhotels.com confirmation email, and the same advance payment and refund policies and restrictions must apply.

The Comparison Rate must still be available at the time Customer Care validates the claim.

The rates will be compared net of any taxes, gratuities, or any other fees associated with the room rate; however, if the Radissonhotels.com rate has taxes included, we will verify that the total cost of your Comparison Rate is lower so that prices are compared on a relative basis. Rate disparities solely attributable to rounding, fluctuations and/or difference in currency exchange rates are excluded from the Best Rates Guarantee. Claims will be denied when the difference between the Comparison Rate and the rate on Radissonhotels.com is less than 1USD, 1EUR or 1GBP or equivalent in the local currency of the hotel.

When a claim covers a stay for multiple, consecutive nights, the rates will be reviewed based on the average over the entire stay (the total consecutive nights stayed by the same guest or guests in the same hotel, regardless of the number of check-ins or check-outs or separate reservations). Comparison Rates applicable to only a portion of the reservation will not be honored.

If your reservation meets these criteria, let us know by submitting the claim form.

Customer Care will verify the rate meets all of these Best Rates Guarantee terms and conditions and contact you via email. Once confirmed, we will match the lower rate and discount that rate by an additional 25%. For prepaid bookings, the difference will be refunded on the applicable credit card by the hotel. You may only submit one claim for each stay.

If a new reservation confirmation number is provided for the new rate, it must be presented at the hotel at the time of check-in.

The Best Rates Guarantee is void where prohibited by law.

We reserve the right to change or discontinue the Best Rates Guarantee at any time without prior notice. We retain the sole right to determine the validity of any claim, whether a rate qualifies as a Comparison Rate, and whether a claim has satisfied the terms and conditions stated herein. Any dispute arising out of or related to the Best Rates Guarantee shall be handled individually and without any class action and is subject to the terms of the site usage agreement found on Radissonhotels.com. If the Comparison Rate is reserved through any Website other than Radissonhotels.com, we are not responsible for any fees or other costs incurred due to cancellation of a reservation.

With our Best Rates Guarantee you can book on Radissonhotels.com and be confident you are receiving the best hotel room rate available on the web – guaranteed. If you find a lower rate within 24 hours of booking and at least 48 hours prior to your arrival date, submit a claim and we will honor the lower rate and discount that rate by an additional 25%. Book today!

Who do I contact if I see a lower rate on another website?

  1. Within 24 hours of making your reservation on Radissonhotels.com, visit the Contact us section of Radissonhotels.com and select “Online” contact method and “BORG claim” for topic.
  2. A completed claim form must be submitted within 24 hours of the booking and at least 48 hours prior to midnight local time of the hotel arrival date to be eligible.