From early check-in and room service to booking art tours and wellness facilities, find everything you need at the touch of a button on our app.

Navigate your stay in style

Immerse yourself in art’otel and get the most out of your stay with the Wonderpass app. Whether you’re looking to join an art tour, relax by the pool, enjoy smooth and flexible check-in or reach one of our team – when you stay with us, Wonderpass is your handy go-to tool for a stay unlike any other.

Haven’t booked yet? You can book your stay and manage your Radisson Rewards points from the Radisson Hotels app.

  • ARCA bar at art'otel Amsterdam

Your backstage pass to dream destinations

Early check-in

Check-in as early as 11am with Wonderpass

30-second online check-in

Check in from the app and access your room key instantly

Fancy a bite to eat?

Order room service straight from the app for swift delivery

24/7 messaging

Enjoy 24/7 access to our team with our instant messaging service

Book art tours and workshops

Art Tours - Wonderpass

Don't miss out and book your spot on our regular art tours and workshops

Sit back and relax

Wellness - Wonderpass

Fancy a dip in the pool or a visit to the sauna? Reserve our wellness facilities in-app to beat the crowds

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Digital Key FAQs

What should I do if my digital key is not working?
Check that both Bluetooth and Location are enabled on your device and the art'otel services app also has access to Location and Bluetooth in order to unlock the door. If you continue to experience challenges with your digital key, our team at reception will be happy to help.
What happens if I have a digital key and my phone is dead/stolen/locked in the room?
Head to reception, where our team will be happy to help.
Can I share my digital key?
You can share your digital key with other guests included in your reservation. The number of digital keys you can share depends on the number of adults on your booking. If there is only one adult included in your booking, you will not be able to share your digital key.
Can I have both a digital key and a physical keycard?
Due to security reasons, we can only allow one key per guest. If you have a digital key and would prefer a physical keycard, please speak to our team at reception. To swap a physical keycard for a digital one, log in to our app (art'otel services) with your reservation number to get your digital key. Once you have your digital key, your physical keycard will no longer work.
When and how can I receive my digital key?
You can receive your digital key on the day of arrival after 3pm (or earlier if you’ve received confirmation of an early check-in from the hotel). You need to be within two kilometres of the hotel to receive your digital key.