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Our Daily Commitment

At art’otel Amsterdam, we’ve chosen a management approach that blends style, efficiency, and environmental awareness, without ever compromising the quality of the experience.

A more mindful way to stay

At art’otel Amsterdam, sustainability isn’t a trend – it’s part of who we are.

We are proud to hold the Green Key certification, the leading international eco‑label for hotels committed to responsible and environmentally conscious operations. This recognition reflects the steps we take every day to protect our planet, support our community, and offer our guests a greener stay without compromising comfort or style.

WHAT IS GREEN KEY?

Our Social Commitment

We believe in hospitality that gives back — both globally and locally.

Just a Drop Partnership

When guests choose to opt out of housekeeping, we donate €1 to Just a Drop, an international charity dedicated to providing clean, safe drinking water to communities in developing countries.

Local Volunteering

Our team regularly participates in Plastic Fishing in Amsterdam, helping to remove waste from the city’s iconic canals and contributing to a cleaner, healthier urban environment.

Responsible Supplier Partnerships

We collaborate closely with partners who share our values.

All suppliers are informed about our CSR principles and asked to support our sustainability goals through a sustainability declaration, ensuring transparency and shared responsibility throughout our supply chain.

Reducing Energy, Water & Waste

We’ve embedded sustainable choices throughout the hotel to reduce our environmental footprint.

  • Our lighting is 100% energy‑efficient LED, significantly reducing energy consumption.
  • Guestroom water‑saving showerheads limit flow to a maximum of 9 liters per minute without compromising comfort.
  • Toiletries are offered in refillable dispensers rather than single‑use plastic, cutting down on unnecessary waste.

Thoughtfully Chosen Products

Everyday items are selected with care to ensure they meet high environmental standards.

  • All housekeeping cleaning products carry an officially recognized ecolabel.
  • Our restaurant offers a variety of vegetarian and vegan dishes, along with locally sourced ingredients.
  • Frequently used paper products, such as toilet paper and tissues, also feature eco‑certified labels.
EXPLORE WONDERPASS

How You Can Make a Difference

Your choices during your stay can help create meaningful impact.

  • Reuse your towels by hanging them up to save water and energy.
  • Carry a refillable water bottle or coffee cup to reduce plastic waste — tap water in Amsterdam is high‑quality and delicious.
  • Discover the city sustainably on foot, by bike, or via public transport rather than taxis.
  • Support the community by purchasing locally made souvenirs.

Thank You for Choosing a Greener Stay

We’re committed to continuously improving our environmental performance, and we welcome your ideas.
Together, we can make travel more responsible — one stay at a time.

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Best Online Rates Guarantee

Found a lower rate? We’ll match it and give you an additional 25% discount on your stay.

Here’s how it works

Your reservation must be made on Radissonhotels.com and claim must be validated by our Customer Care team.

The Best Rates Guarantee does not apply to the following rate types:

  • Qualified discount rates available to members of special programs or associations (i.e. AAA, senior, government, loyalty, employee discounts);
  • Special “exclusive offers” or “online coupons” or email solicitations not intended for the general public;
  • Rates not publicly available, such as negotiated Group or Corporate rates; including group extend-the-stay rates;
  • Package rates that include the room and other components such as parking, travel, car rental, entertainment, or meals excluding breakfast;
  • Rates found on opaque, bidding, or auction sites where the hotel brand, the specific hotel, the hotel location or price is not known until booking is finalized. Examples of these types of sites include but are not limited to Priceline and Hotwire;
  • Any other unpublished or private rates or sites requiring login.

Comparison Rates

Comparison Rates: The Comparison Rate must be found on a website available to be booked by the general public other than Radissonhotels.com within 24 hours of booking your hotel room on Radissonhotels.com and at least 48 hours prior to midnight hotel local time of your arrival date.

The Comparison Rate must be for the same hotel, same reservation date(s), same room type (i.e. room size and amenities), same number of guests, same currency as the Radissonhotels.com confirmation email, and the same advance payment and refund policies and restrictions must apply.

The Comparison Rate must still be available at the time Customer Care validates the claim.

The rates will be compared net of any taxes, gratuities, or any other fees associated with the room rate; however, if the Radissonhotels.com rate has taxes included, we will verify that the total cost of your Comparison Rate is lower so that prices are compared on a relative basis. Rate disparities solely attributable to rounding, fluctuations and/or difference in currency exchange rates are excluded from the Best Rates Guarantee. Claims will be denied when the difference between the Comparison Rate and the rate on Radissonhotels.com is less than 1USD, 1EUR or 1GBP or equivalent in the local currency of the hotel.

When a claim covers a stay for multiple, consecutive nights, the rates will be reviewed based on the average over the entire stay (the total consecutive nights stayed by the same guest or guests in the same hotel, regardless of the number of check-ins or check-outs or separate reservations). Comparison Rates applicable to only a portion of the reservation will not be honored.

If your reservation meets these criteria, let us know by submitting the claim form.

Customer Care will verify the rate meets all of these Best Rates Guarantee terms and conditions and contact you via email. Once confirmed, we will match the lower rate and discount that rate by an additional 25%. For prepaid bookings, the difference will be refunded on the applicable credit card by the hotel. You may only submit one claim for each stay.

If a new reservation confirmation number is provided for the new rate, it must be presented at the hotel at the time of check-in.

The Best Rates Guarantee is void where prohibited by law.

We reserve the right to change or discontinue the Best Rates Guarantee at any time without prior notice. We retain the sole right to determine the validity of any claim, whether a rate qualifies as a Comparison Rate, and whether a claim has satisfied the terms and conditions stated herein. Any dispute arising out of or related to the Best Rates Guarantee shall be handled individually and without any class action and is subject to the terms of the site usage agreement found on Radissonhotels.com. If the Comparison Rate is reserved through any Website other than Radissonhotels.com, we are not responsible for any fees or other costs incurred due to cancellation of a reservation.

Submit a claim

With our Best Rates Guarantee you can book on Radissonhotels.com and be confident you are receiving the best hotel room rate available on the web – guaranteed. If you find a lower rate within 24 hours of booking and at least 48 hours prior to your arrival date, submit a claim and we will honor the lower rate and discount that rate by an additional 25%. Book today!

Who do I contact if I see a lower rate on another website?

  1. Within 24 hours of making your reservation on Radissonhotels.com, visit the Contact us section of Radissonhotels.com and select “Online” contact method and “BORG claim” for topic.
  2. A completed claim form must be submitted within 24 hours of the booking and at least 48 hours prior to midnight local time of the hotel arrival date to be eligible.
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